Frequently Asked Questions

How does this online learning program work?

NetTrek is a self-discovery program that encourages staff to take control of their own learning through exploration. There will be no classes or workshops offered to support this program. Instead, staff are encouraged to work together and share with each other their discoveries, techniques and "how to's."


Who is eligible to participate?

All DBRL staff are eligible to participate. Those employees working 20 hours per week or more should contact their supervisor to see if they are expected to participate in this training. Each lesson requires no more than one hour of regularly scheduled work time. Those employees working less than 20 hours per week are welcome to participate on their own personal time.


Will I be given off-desk time to complete these exercises?

These exercises are designed for the introductory learner and can be easily completed without extra off-desk time. Naturally, priority is given to our patrons and other outstanding library-related projects you might have.


How do I track my progress through NetTrek?

This course is broken up into three distinct sections. As a measure of staff learning, participants will be required to complete an online activity sheet for each section. Once submitted, these sheets will be reviewed and returned to staff. Notices and reminders will also be regularly sent to participant's work email addresses.


Can I do the lessons in any order?

This course is structured so that each lesson is done in order.


What if I need help - who can I call?

Since this program is self-directed and is being completed by many staff members throughout the system simultaneously, you are encouraged to work with colleagues along your discovery journey. If you are about to light your hair on fire from frustration, though, please contact NetTrek Coordinator Brandy Sanchez, before any spontaneous combustion occurs.


What's in this for me?

The joy of learning new tools that provide personal and professional benefits, the feeling of accomplishment that comes from finishing a project, and the ability to provide better overall customer service to our lovely patrons. Also, staff who finish all three sections of this training will receive a Certificate of Completion!